Last Updated: September 28, 2026
This Privacy Policy explains how Majestic Hosting Solutions
LLC, doing business as Spin Servers (“Spin Servers,” “we,” “us,” or “our”),
collects, uses, discloses, and protects personal information when you visit
SpinServers.com, create an account, purchase or use our services, contact our
team, or otherwise interact with us.
1. Information We Collect
We may collect the following categories of information:
Information You Provide
This may include:
- Your
name, company name, email address, telephone number, billing address, and
account credentials.
- Information
submitted while placing an order, requesting a quote, contacting sales, or
opening a support ticket.
- Identity,
business, payment-verification, or fraud-prevention information.
- Communications
and other information you provide to our sales, billing, abuse, legal, or
technical-support teams.
Payment Information
Payments are processed through third-party payment
processors. Spin Servers may receive payment status, transaction identifiers,
billing details, and limited payment-method information. We generally do not
directly store complete payment-card numbers.
Service and Technical Information
When you use our services, we may collect or generate
information such as:
- IP
addresses assigned to or used in connection with your services.
- Server,
device, order, and service identifiers.
- Login
records, access times, browser type, device information, and account
activity.
- Bandwidth,
network, power, and service-usage information.
- Security
events, abuse reports, fraud indicators, and service-administration
records.
- Operating-system
selections, server configuration details, and provisioning records.
Spin Servers provides bare-metal dedicated servers and
generally does not control or routinely access the operating system,
applications, files, or other content stored by customers on those servers.
Customers are responsible for the content and activity on their services. We
may access systems or information when authorized by the customer, necessary to
provide requested support, protect our network, enforce our agreements, or
comply with applicable law.
Cookies and Similar Technologies
We and our service providers may use cookies and similar
technologies to:
- Keep
users signed in and maintain account sessions.
- Operate
shopping-cart, checkout, and client-area functionality.
- Remember
language and other preferences.
- Measure
website traffic and performance.
- Detect
fraud, abuse, and security threats.
- Improve
our website and services.
You may manage cookies through your browser settings.
Disabling certain cookies may prevent parts of the website, checkout process,
or client area from functioning correctly.
2. How We Use Information
We may use personal information to:
- Create
and administer customer accounts.
- Process
orders, payments, renewals, cancellations, and refunds.
- Provision,
operate, maintain, and support services.
- Respond
to sales inquiries, support tickets, and other requests.
- Authenticate
users and protect accounts.
- Monitor
network performance, bandwidth, power usage, and service availability.
- Prevent,
investigate, and respond to fraud, spam, abuse, security incidents, and
violations of our agreements.
- Maintain
records of server, service, and IP-address assignments.
- Send
service, billing, security, maintenance, and administrative
communications.
- Send
marketing communications where permitted by law and according to your
communication preferences.
- Improve
our website, products, customer experience, and internal operations.
- Establish,
exercise, or defend legal claims.
- Comply
with subpoenas, court orders, regulatory requirements, and other lawful
requests.
3. How We Share Information
We do not sell personal information for monetary
compensation.
We may share information with:
Service Providers
We may use third parties to provide payment processing,
fraud prevention, identity verification, customer management, accounting,
analytics, email delivery, communications, infrastructure, security, and
technical-support services. These providers may process information only as
necessary to perform services for us and subject to their applicable agreements
and privacy obligations.
Network and Data Center Providers
We may share limited information with data-center operators,
network carriers, hardware vendors, remote-hands providers, or other
infrastructure partners when necessary to provision, maintain, troubleshoot,
secure, or support services.
Legal and Compliance Purposes
We may disclose information when we reasonably believe
disclosure is necessary to:
- Comply
with applicable law, legal process, subpoenas, court orders, or government
requests.
- Investigate
or prevent fraud, abuse, cyberattacks, or other unlawful activity.
- Enforce
our agreements and acceptable-use requirements.
- Protect
the rights, property, safety, services, customers, or network of Spin
Servers or others.
Business Transactions
If Spin Servers is involved in a merger, acquisition,
financing, reorganization, bankruptcy, sale of assets, or similar transaction,
personal information may be disclosed or transferred as part of that
transaction, subject to applicable law.
With Your Direction or Consent
We may share information when you direct us to do so or
otherwise provide consent.
4. Data Retention
We retain personal information for as long as reasonably
necessary to:
- Maintain
customer accounts and provide services.
- Complete
transactions and maintain business and accounting records.
- Meet
tax, legal, regulatory, security, fraud-prevention, and compliance
obligations.
- Maintain
network, IP-assignment, abuse, and service-history records.
- Resolve
disputes and enforce our agreements.
Retention periods may vary depending on the type of
information, the nature of the service, and applicable legal requirements.
Information may be retained after account closure when required for legitimate
business, security, legal, or compliance purposes.
5. Data Security
We use reasonable administrative, technical, and physical
safeguards designed to protect personal information against unauthorized
access, loss, misuse, alteration, or disclosure.
No system or transmission method can be guaranteed to be
completely secure. Customers are responsible for securing their account
credentials, operating systems, applications, and server configurations and for
promptly notifying us of suspected unauthorized account activity.
6. Your Choices and Privacy Rights
Depending on your location and applicable law, you may have
the right to:
- Request
access to personal information we maintain about you.
- Request
correction of inaccurate personal information.
- Request
deletion of certain personal information.
- Request
restriction of or object to certain processing.
- Request
a portable copy of certain information.
- Withdraw
consent where processing is based on consent.
- Opt
out of marketing communications.
These rights may be subject to legal exceptions, identity
verification, record-retention requirements, and our need to prevent fraud or
protect our network and customers.
You may unsubscribe from promotional emails using the link
included in the message. You may continue to receive essential billing,
security, support, and service-related communications.
To submit a privacy request, email [email protected]. We may request
information necessary to verify your identity and authority to make the
request.
7. International Customers
Spin Servers operates in the United States. If you access
our website or services from another country, your information may be
transferred to, stored in, or processed in the United States or other locations
where our service providers operate.
By using our services, you acknowledge that privacy and
data-protection laws in these locations may differ from those in your country,
subject to any protections required by applicable law.
8. Children’s Privacy
Our website and services are intended only for individuals
who are at least 18 years old and legally capable of entering into a binding
contract. We do not knowingly permit individuals under 18 to create accounts or
purchase services.
We do not knowingly collect personal information from
children under 13. If you believe that a child has provided personal
information to us, contact [email protected].
9. Third-Party Websites and Services
Our website may link to third-party websites or services.
Their privacy practices are governed by their own policies, and Spin Servers is
not responsible for their content, security, or privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect
changes to our services, practices, technologies, or legal obligations. The
revised policy will be posted on this page with an updated “Last Updated” date.
Material changes may also be communicated through the
website, client area, or email when appropriate.
11. Contact Us
For privacy questions, requests, or concerns, contact:
Majestic Hosting Solutions LLC
dba Spin Servers
Email: [email protected]
Website: https://www.spinservers.com
